Service that inspires
Our team is made up of numerous highly motivated employees who are available to you at any time. Despite the already high level of expertise, we rely on a continuous increase of knowledge and the interdisciplinary exchange of our employees. The aim is to constantly expand our competences through professional and needs-based training and, last but not least, to develop new standards that will sustainably improve quality, safety and reliability.
Of course, we offer you our service not only in German or English, but also in French, Spanish, Italian, Turkish and Russian. And if your desired language is not included, please send us an e-mail and we will help you.
Customer service and technical advice
We will be happy to assist you as competent contact partners for questions regarding your order, technical questions and in case of service. You can reach us conveniently by phone, e-mail, FAX, via our social media channels or in the traditional way by post. No matter what it is about - we have the answers!
Skilled logistics experts ensure that your order is dispatched quickly. Great care is taken to ensure punctuality, packaging and transport safety, so that you can receive your goods promptly.
We offer an in-house workshop for the repair of your devices - this way devices can be repaired without a great loss of time and without having to resort to third parties.
Research & Development
Our engineers and technicians work continuously on the optimisation of our devices or on the targeted improvement of individual system components. In this way we can incorporate the latest technological developments directly into the design and also take customer wishes and suggestions into account.
Our in-house quality management ensures that the highest quality and safety standards are maintained, which not only meets the usual requirements, but goes far beyond the generally applicable standards. Therefore, not only the materials and components used are inspected, but also the work and production processes within the company and at the suppliers' sites.
Convince yourself of our range of services. We look forward to you!