The exact delivery times can be found under the particular product. Please pay attention to possible pre-sales. The delivery time will be adjusted and announced accordingly.
The dispatch takes place (with exception of payment methods purchase on invoice and payment by instalments with PayPal) only against advance payment after receipt of payment. However, the goods are reserved for you from the moment of the completed purchase.
The exact shipping costs are calculated and displayed as soon as you have entered the goods in the shopping cart and entered the delivery address.
Please note that in case of lost shipments, no claims for compensation can made for shipments with drop-off authorisation to DHL or GLS.
Shipping information when ordering machines and accessories
Please note that for larger orders, and especially for orders of full equipment, shipping can be done in several deliveries. It is also possible that the partial deliveries sent at the same time may arrive at a later date.
So if you have only received part of a delivery, please check the shipping confirmation you have received from us by e-mail first. If a partial delivery has been made, two tracking numbers are included in the shipping confirmation. Usually the second shipment arrives one day later. If this is not the case, please contact us or the shipping service provider.