Consulting & Service

Service that inspires
Our team consists of numerous highly motivated employees who are always at your disposal. Despite the already high level of expertise, we rely on a continuous increase in knowledge and the interdisciplinary exchange of our employees. Our aim is to constantly expand our expertise through professional and needs-based training and, last but not least, to develop new standards that will sustainably improve quality, safety and reliability.

Shipping
Skilled logistics experts ensure that your order is dispatched quickly. Great care is taken with punctuality, packaging and transport safety so that you can receive your goods promptly.

Customer service and technical advice
We will be glad to help you with any questions you may have about your order, with technical questions and in the event of service problems. You can reach us conveniently by telephone, e-mail, FAX, via our social media channels or quite classically by post. No matter what it is - we have the answers!

Workshop
For the repair of your equipment, we offer an in-house workshop - so equipment can be repaired without much loss of time and without having to resort to third-party suppliers.

Research & Development
Our engineers and technicians are continuously working on the optimisation of our products or on the targeted improvement of individual system components. In this way, we can incorporate the latest technological developments directly into the design and also take into account customer requests and suggestions.

Quality management
Our in-house quality management ensures compliance with the highest quality and safety standards, which not only meet the usual requirements, but also go far beyond the generally applicable standards. Therefore, not only the materials and components used are checked, but also the work and production processes within the company as well as with the suppliers on site.