Warranty conditions

Warranty conditions of STAHLWERK Schweißgeräte Deutschland e.K.


STAHLWERK Schweißgeräte Deutschland e.K. grants all customers directly from STAHLWERK Schweißgeräte Deutschland e.K. In addition to the statutory warranty claims of the German Civil Code (BGB), electronic welding equipment of the brand Stahlwerk obtains a seven-year durability guarantee within the meaning of § 443 BGB in accordance with the following guarantee conditions.


1. Warrantor.
Guarantor is the company:
STAHLWERK Schweissgeräte Deutschland e.K.
Mary-Anderson-Str. 6
53332 Bornheim
Telefon: +49 (0)228 24331713
Telefax: +49 (0)228 24331723
E-Mail: info@stahlwerk-schweissgeraete.de
www.stahlwerk-schweissgeraete.de


The guarantee must be claimed to the guarantor.

2. Personal scope.

The warranty applies to entrepreneurs and consumers alike.

3. Spatial scope.

The guarantee is valid worldwide.

4. Material scope.

The seven-year guarantee is only valid for electronic welding equipment, plasma cutters, car battery chargers, filter cassettes of the welding helmets and air compressors of the STAHLWERK brand, which were delivered by STAHLWERK Schweißgeräte Deutschland e.K. from 01.01.2020. For equipment delivered by STAHLWERK Schweißgeräte Deutschland e. K. until 31.12.2019 the previous five-year guarantee shall continue to apply, which, except for the shorter guarantee period, has the same content as the current seven-year guarantee.

5. Technical scope.

The warranty extends to all components in the housing of the device. In particular, in the case of welding equipment, it refers to the circuit board and the inverter. It does not extend to the housing and its external components and connecting parts, such as, for example, the hose package or the earth clamp in the case of welding equipment. It also does not extend to accessories supplied with the unit which are not used inside the unit.

6. Content of the warranty claim.

The warranty gives you the right to free repair of any damaged parts covered by the warranty.

7. Additional power of delivery.

STAHLWERK Schweissgeräte Deutschland e.K. is entitled to deliver a new device instead of the repair.

8. Replacement authority for discontinued models.

If an identical device at the time of assertion of the warranty claim of STAHLWERK welding equipment Germany e.K. or the manufacturer of the device, STAHLWERK Schweissgeräte Deutschland e.K. is entitled to deliver to the customer, in fulfillment of his warranty claim, a device which corresponds fully to the technical requirements of the device and which is equivalent or of higher quality and not identical in construction. Equivalence does not depend on the replacement value at the time of the warranty claim but on the value at the time of purchase.

9. Exclusion of further claims, in particular for damages.

Further claims under the guarantee do not exist. In particular, there are no claims for damages and, in particular, no compensation for consequential damages.

10. Duration and beginning of the warranty.

The warranty period is seven years and begins with receipt of the goods. Example: Receipt of the goods on 30.06.2020. Start of the guarantee period: 30.06.2020. End of the guarantee period: 29.06.2027.


11. Relationship to legal claims.

The guarantee applies in addition to the statutory warranty claims. These are not limited by the warranty in any way.

12. Assertion.

The warranty is to be asserted by sending the repair request in writing to STAHLWERK Schweißgeräte Deutschland e.K. and the device is sent to STAHLWERK Schweißgeräte Deutschland e.K. is sent. To maintain the warranty period (= end of the warranty period, see above section 10), the receipt of the request for repair in writing within the warranty period, if the goods in the STAHLWERK Schweissgeräte Deutschland e.K. within one week of the end of the warranty period.

13. Shipping costs.

The costs of shipping to STAHLWERK Schweißgeräte Deutschland e.K. bears the customer. The costs of the return shipment from the manufacturer STAHLWERK Schweißgeräte Deutschland e.K. STAHLWERK contributes to the customer.
If the Buyer's registered address at the time of the guarantee case differs from its registered address at the time of purchase, and if the registered address at the time of the guarantee case is not in a member state of the European Union, Norway or Switzerland, Stahlwerk shall only bear the costs of return shipment that would be incurred if a return shipment were made to the Buyer's registered address at the time of conclusion of the purchase agreement. Due to the additional costs Stahlwerk may make the return shipment subject to prior reimbursement by the buyer.

14. Exclusion of warranty.

The guarantee is excluded if the defect was caused by improper handling of the device. The guarantee is excluded in particular if the defect is due to the fact that the customer has not observed the instructions for use or has carried out repair work inside the device himself. The warranty is also excluded if the defect was caused by an accidental external event.